Support and safety
Our team helps with bookings, payments, listings, damage claims and safety concerns.
spareRent is not an emergency service.
If someone is injured or in immediate danger, contact your local emergency number first. spareRent cannot dispatch police, fire or medical help, and support replies are not monitored around the clock.
These support and safety addresses are live, monitored mailboxes you can write to today. A separate, unrelated item is still in progress: automated account emails sent by spareRent — confirmation and password-reset links — have not yet been delivery-verified. If one of those does not arrive, email us at the address above or open a support case from your account.
Open a support case
Sign in to open a tracked support case linked to your bookings.
Sign in to open a case