SpareRents Terms and Conditions

SpareRents Terms and Conditions Version 5 — Open Public Beta Effective date: September 6, 2026 SpareRents is operated by Techtonic LLC, a Maryland limited liability company ("SpareRents", "we", "us"). SpareRents is a brand and marketplace operated by Techtonic LLC; it is not a separate corporation or LLC. Public contact for support, legal notices, privacy requests, copyright notices and formal dispute notices: djays1618@gmail.com PUBLIC BETA NOTICE. SpareRents is currently operating in beta. Features and marketplace availability may change prospectively. Confirmed bookings remain governed by the Terms and policy versions accepted for that booking. During the beta an item's comparable replacement value cannot exceed $500.00. These Terms have not been reviewed or approved by a lawyer, and we do not represent that they have been. They are nonetheless the operative agreement for using SpareRents. 1. ACCEPTANCE AND VERSIONS 1.1 By creating an account you affirmatively accept these Terms and the Privacy Policy by ticking an unchecked box. We record the versions you accepted, the exact text shown, and a server timestamp. 1.2 In addition, each booking requires separate affirmative acceptance: the renter accepts before submitting a booking request, and the lender accepts before accepting a request. Acceptance boxes are never pre-checked. 1.3 Each booking is governed by the Terms version accepted for that booking. Later versions apply prospectively only and do not change the financial rules of an already-confirmed booking. 1.4 Material changes require fresh acceptance before your next booking. 2. WHO MAY USE SPARERENTS 2.1 You must be at least 18 years old. 2.2 SpareRents is a United States-only marketplace at launch. Users, listings and transactions outside the United States are not supported. 2.3 Accounts are for individuals. Business renter and lender accounts are not part of this launch. 2.4 Anyone may create a SpareRents account: no invitation, invite code, allowlist or administrative approval is required to register or to browse. Before you may transact — request or accept a booking, pay, or place a damage authorization — you must complete government-issued photo ID verification through Stripe Identity (required of renters and lenders alike), hold a verified email address, and hold a mobile phone number verified by a one-time code sent by text message. Age 18+ is confirmed from the date of birth returned by identity verification. These checks are enforced by our servers, not only in the app screens. 2.5 Identity verification is a risk-control measure only. Verification does not mean SpareRents guarantees that any user is trustworthy, honest, safe, qualified, solvent, competent, licensed or suitable for a particular rental. 2.6 Staff access is controlled by internal roles and capabilities with an audit trail. SpareRents does not currently offer or require two-factor authentication codes for any account type. We may require additional verification when activity reasonably appears suspicious. 2.7 We may lawfully use identity, fraud, payment-risk, device and account-abuse signals, and sanctions and compliance screening, to protect the marketplace. We do not run routine criminal-background checks. 2.8 Ban evasion. We may use lawful identity, device, email, phone, payment and account signals to detect permanently banned users returning to the marketplace. High-confidence matches may be blocked; uncertain matches may be restricted pending review. If you believe you were caught in error you may request one internal identity-based review. We do not disclose anti-fraud logic in detail. 3. WHAT SPARERENTS IS 3.1 Techtonic LLC operates a technology marketplace that connects people who own items with people who want to rent them. 3.2 Unless we expressly state otherwise in writing, SpareRents is not the owner, manufacturer, seller, lessor, operator, repairer, custodian, transporter, insurer or guarantor of any listed item or of any user's obligations. 3.3 SpareRents does not physically possess, store, inspect, repair, deliver, collect or transport rented items. Physical possession passes between renter and lender. 3.4 SpareRents does not guarantee any user's identity beyond what the verification process actually establishes, or any user's honesty, reliability or qualifications, or any item's safety, quality, legality, ownership, title or fitness for a particular purpose, or a renter's ability to pay, or that a lender will be reimbursed — except where an express written SpareRents guarantee says otherwise. 4. LENDER REPRESENTATIONS Each time you list or lend an item you represent that: you own it or have lawful authority to rent it; your listing information is materially accurate; your photographs accurately represent the item; known defects are disclosed; the item is reasonably safe for its represented use; possessing and renting it is lawful; required safety information is provided; accessories and serial information are accurate; the stated replacement value is honest; and any evidence you submit in a claim is authentic. 5. LISTING CONTROLS 5.1 We may reasonably remove, suspend or recategorize listings, correct non-material listing information, require supporting documentation, restrict categories, impose replacement-value caps, and prohibit items. 5.2 Substantive changes affecting price, responsibility or material risk are logged and communicated to the affected user rather than changed silently. 6. REPLACEMENT VALUE 6.1 The lender chooses a comparable replacement value, subject to reasonable SpareRents controls. We may flag unusually high values, request receipts or comparable listings, reduce an unsupported value, block a listing until corrected, and set category maximums. 6.2 If a value appears materially too low we will warn the lender that it becomes their maximum item-loss reimbursement ceiling. The lender may proceed at that value if they knowingly accept it, unless a category floor applies. 6.3 When a booking is confirmed, the replacement value is frozen for that booking. Later listing changes affect future bookings only. 6.4 Beta maximum. During the open public beta the comparable replacement value of a listed item cannot exceed $500.00. This is a beta risk control, not a permanent marketplace rule, and it is enforced when a listing is created, edited or published and when a booking is quoted, repriced or has its replacement value frozen. A higher value is refused. Bookings already confirmed keep their own frozen value and are not rewritten if the beta maximum changes. 7. PROHIBITED AND RESTRICTED ITEMS 7.1 The Prohibited Items Policy is incorporated into these Terms and lists categories that may not be listed or rented, including weapons and weapon-related items; medical devices, prescription drugs, controlled substances and health-regulated products; road vehicles that ordinarily require registration or automotive insurance; heavy construction machinery; high-injury cutting and splitting equipment; high-heat and welding equipment; life-safety and fit-critical PPE; high-voltage equipment; covert surveillance, unlawful tracking and lock-bypass tools; fireworks, explosives, hazardous chemicals and specialty compressed-gas equipment; alcohol-related rental equipment; tobacco, vaping, cannabis and drug-related equipment; adult products; and live animals. 7.2 Some categories are allowed only with acknowledgments and restrictions, as described in the Prohibited Items Policy. For higher-risk allowed categories you must complete the acknowledgments presented in the product. 7.3 SpareRents does not certify towing setups, operator competence, licensing or legal compliance because a user checked a box. 8. SAFETY 8.1 For each rental the lender confirms that the item is in its represented condition, that no known undisclosed material defect exists, and that the item appears reasonably safe for its intended use. Higher-risk categories require a stronger checklist. 8.2 For higher-risk allowed items the renter acknowledges safe-use instructions, PPE requirements, lawful operation, rated capacity and limitations, manufacturer guidance, and any required qualifications or licenses, and where applicable represents that they have sufficient knowledge, training or licensing. 8.3 Serious safety and injury incidents may be reported through SpareRents, with relevant photographs, videos or documents. Reporting an incident is not an admission of liability by Techtonic LLC. 8.4 The Safety Center explains practical safety rules and does not replace these Terms. 9. PRICES AND FEES 9.1 Renter service fee: 10%, minimum $1.00, calculated on the rental subtotal plus any delivery and return-collection amounts. Lender platform fee: $0. The fee is shown to the renter with the amount it was calculated on before payment. 9.2 When a renter submits a booking request the requested rental price is frozen for that request. Later listing-price changes affect future requests only. 9.3 Before acceptance, a lender who identifies a genuine pricing error may propose a corrected amount, which the renter must affirmatively accept. There is no unilateral increase. Once paid or confirmed the confirmed price controls, and any change requires both parties to agree inside SpareRents. 9.4 Obvious system pricing error. Before handoff, where there is an objectively obvious and material system error, we may pause the booking and present a corrected price for the renter's affirmative acceptance, or otherwise cancel and refund in full. After handoff the confirmed price remains controlling. We do not retroactively increase a price because of a platform or lender pricing mistake. 9.5 A confirmed overcharge is refunded, with an idempotent audit record. Additional collection for a confirmed undercharge may occur only where the amount was already clearly disclosed and agreed, the shortfall is a processing or software error, an administrator reviews and confirms the correction, and the renter receives notice. We do not invent a retroactive charge for an amount never disclosed or accepted. 9.6 Taxes may apply to your transactions and you remain responsible for taxes you legally owe. SpareRents does not currently calculate, collect or remit sales or marketplace facilitator tax automatically; we may do so when required or when that functionality is enabled. 10. DELIVERY AND COLLECTION 10.1 Lenders set their own per-mile delivery and collection rate. Before selecting the option the renter sees the per-mile rate, the quoted distance and the resulting travel charge. Once the request is made the quoted travel amount is frozen; route changes, detours, closures and mapping variation do not increase it. 10.2 Failed delivery. If the lender makes the delivery trip and the renter is absent, the lender documents arrival, waits 30 minutes and keeps the quoted delivery travel charge. The rental never begins, the renter owes no rental subtotal, and other unearned booking amounts including the SpareRents service fee are refunded. If the lender leaves before 30 minutes without a documented safety or emergency reason the travel fee may be denied or refunded. 10.3 Failed collection. If the lender makes the scheduled collection trip and the renter is absent, the lender documents arrival, waits 30 minutes and earns the quoted collection travel charge. Overdue rental charging continues separately. There is no second lender collection trip. The renter must return the item through an authorized return method before the 48-hour non-return threshold where possible. 11. BOOKING, CANCELLATION AND HANDOFF 11.1 A rental begins only when the required documented handoff occurs in the SpareRents workflow. Financial and possession responsibility follow the authoritative possession timestamps recorded by SpareRents. 11.2 A renter may cancel at any time before handoff. After handoff ordinary cancellation is not available. There are no tiered cancellation penalties. 11.3 If a rental never begins the rental amount is not earned and the SpareRents service fee is generally refunded. A lender may retain a travel amount legitimately earned under the failed-delivery rule. 11.4 Renter pickup no-show. If a renter does not show to pick up an item there is no monetary no-show penalty; the rental never begins and the lender may leave an appropriate negative review. 11.5 Lender no-show or failure to provide the item. The renter receives a full refund and the lender may face reliability or account consequences. 11.6 Early return does not create an automatic refund for unused booked time. 12. EXTENSIONS 12.1 An extension requires the renter to request it through SpareRents, the lender to approve it through SpareRents, recorded new dates and times, and the added price shown before the renter confirms. The maximum extension is 7 additional days at the original booking's frozen rate. 12.2 An extension may be approved after overdue charging has begun if the lender expressly approves inside SpareRents before the case reaches the 48-hour non-return threshold. Overdue amounts already accrued remain owed. Once the extension is accepted the new deadline controls and new overdue accrual does not resume until that deadline. 12.3 At or after the 48-hour loss threshold ordinary extension is unavailable and administrator review is required. 13. RETURNS 13.1 Physical return. Overdue and possession time end at the documented return handoff. 13.2 Unattended return is permitted only where the lender expressly approves a specific location through SpareRents, the renter follows the instructions, and the renter supplies the required timestamped evidence. SpareRents cannot authorize unattended drop-off on a lender's behalf. Once properly completed, possession and ordinary risk transfer back to the lender at the documented approved drop-off time. 13.3 If the approved location is inaccessible or unsafe the renter must not choose another location. The renter keeps possession, contacts the lender and documents the attempt. Additional late charges caused by a lender or location failure do not accrue against the renter. 13.4 Lender absent at return. The renter waits 30 minutes and documents arrival, contact attempts, item condition and location. If the lender remains unavailable the delay is lender-caused, the renter does not accrue additional late-time charges from it, and the renter may leave the item only where unattended drop-off was previously authorized. Otherwise the renter retains reasonable custody pending new arrangements. 13.5 Repeated lender failure to accept a return. We may suspend or restrict the lender, stop the renter's additional late exposure, require the lender to arrange and pay for reasonable pickup or shipping, reimburse an approved renter return expense and recover it from the lender where supported, and impose stronger consequences for repeated intentional non-cooperation. 13.6 Where SpareRents directs shipment after repeated lender failure, we require where practical tracking, appropriate packaging, insurance for higher-value items and signature confirmation. If the renter follows the instructions and transfers the item to the approved carrier, the renter's possession risk generally ends at carrier acceptance, and carrier claims are used first for transit loss or damage. The renter may remain responsible for negligent packaging or failure to follow instructions. 14. OVERDUE AND NON-RETURN 14.1 If a renter does not return the item on time, automatic overdue charges apply under the configured booking rules while the renter retains possession, for a maximum overdue period of 48 hours. An administrator may reduce or waive overdue charges in exceptional circumstances. No overdue charge accrues for delay caused by a lender's failure to accept a valid return. 14.2 After a failed lender collection the lender keeps the earned collection travel charge, overdue charging continues, there is no second collection trip, and the renter may physically return the item or use a lender-approved unattended drop-off. Overdue charges stop at the authoritative return timestamp. 14.3 At 48 hours unreturned, further overdue rental accrual stops, the non-return / lost-item process opens, an administrator may determine item-loss responsibility, and the lender may request replacement reimbursement. The frozen replacement value remains the maximum item and accessory loss ceiling. Overdue and travel amounts and replacement reimbursement are separate financial categories. 15. DAMAGE, LOSS AND ACCESSORIES 15.1 For damage and loss claims a SpareRents administrator determines whether the renter is responsible, the amount to collect from the renter, the amount to reimburse the lender, any amount to refund the renter, and the final allocation of collected funds, using a "more likely than not" evidence standard and documented reasonable judgment. 15.2 A renter is not responsible for ordinary wear and tear from normal permitted use. Borderline cases are decided on before-and-after condition, age, expected use, severity and evidence. 15.3 For repairable damage an administrator may consider reasonable repair cost, supported diminished value after repair, pre-existing condition, causation, credible estimates and invoices, and the frozen replacement-value ceiling. 15.4 Missing or damaged accessories may be valued separately, but total item plus included-accessory damage or loss may not exceed the frozen replacement-value ceiling. The handoff evidence and checklist are the primary evidence of what accessories were supplied. 15.5 Ordinary cleaning is not chargeable. Extraordinary cleaning — such as heavy mud, grease, stains, smoke or pet contamination, or unusual cleanup — may be charged where reasonably documented, and lender self-cleaning may include documented supplies, reasonable labor and before-and-after evidence. An administrator may reduce inflated claims. Cleaning is a separate financial category from replacement value. 15.6 Odor and contamination are treated first as extraordinary cleaning. Where cleaning cannot restore the item, documented diminished value may be considered. Where contamination makes the item unsafe, unusable or economically unrecoverable it is treated as damage subject to the replacement-value ceiling. 15.7 Hidden defect and maintenance disputes are allocated by causation. A renter should not pay for damage caused by a pre-existing defect, unsafe condition or poor maintenance, and remains responsible for renter-caused misuse. Mixed causation may support proportional allocation. 16. LOST, UNRETURNED AND STOLEN ITEMS 16.1 A lender request is not a guaranteed reimbursement. The frozen comparable replacement value is a maximum exposure ceiling, not a guaranteed payout. An administrator decides the appropriate amount using evidence, condition, item age, comparable replacement cost, depreciation where appropriate, repairability, prior damage, missing accessories, recovery status, credibility and causation. 16.2 Police reports. For suspected theft or intentional non-return a police report is normally required before full replacement reimbursement. An administrator may waive that requirement in unusual cases — for example where reporting is impractical, police decline to take a report, or other evidence is strong — with a written reason recorded in the audit record. Lenders should provide the report number, a copy where available, and permission to verify where reasonably necessary. 16.3 Theft from the renter. That a third party stole the item does not automatically end renter responsibility. An administrator reviews reasonable care, storage and security, the police report, promptness of reporting, the circumstances and compliance with custody rules, and may impose, reduce or waive renter responsibility within the frozen ceiling. A police report is normally required before reduction or waiver, and may be waived only in unusual documented circumstances. 16.4 Returning a different item is treated as failure to return the correct item, as suspected fraud or tampering, and as an evidence-preservation event. We may restrict the renter immediately pending investigation. 16.5 Altered serial numbers, swapped components or removed parts are treated as suspected fraud or tampering; evidence is preserved, the account may be restricted, and actual proven economic loss is processed under the normal claim rules. 17. APPEALS 17.1 The renter and the lender each receive one internal appeal of an administrator's damage or loss determination. The deadline is 24 hours after the initial decision is issued. 17.2 If neither side appeals within 24 hours the initial determination becomes final within SpareRents. If either or both appeal, a single combined review is used where both appealed, by a different reviewer where feasible, and the appeal determination becomes final within SpareRents. Where a different reviewer is not feasible we process the review consistently and preserve a written record. 17.3 Money during appeal. We may collect an approved renter amount where collection timing matters, but we do not pay the lender until the appeal window closes and any appeal is resolved; those funds remain case-specific and unallocated in the meantime. If an appeal reduces renter responsibility we refund the confirmed excess, once. If an appeal increases responsibility, additional collection requires explicit administrator confirmation. 17.4 Finality. After an appeal, or after the appeal window expires, the determination is final and binding within SpareRents' internal claims and reimbursement process. A lender may not demand a higher SpareRents reimbursement merely because they disagree, and a renter has no additional internal reconsideration merely because they disagree. 17.5 Narrow exceptions remain for fraud, material misrepresentation, clerical or mathematical error, duplicate payment, unauthorized payment, payment-processing error, chargeback or payment reversal, legal requirement, court or government order, and payment-network requirement. 17.6 The finality of a reimbursement determination concerns SpareRents' determination of the amount payable through the item-loss process. It does not prevent correction, reversal, recovery, withholding or adjustment of an actual payment where the corresponding renter payment is later reversed, charged back, found unauthorized, duplicated, fraudulent, returned pursuant to law, or otherwise unavailable, as provided in these Terms. It does not create a right for SpareRents to change a settled reimbursement amount arbitrarily. 18. PAYMENT AUTHORIZATION AND SAVED PAYMENT METHODS 18.1 The renter's payment authorization for item damage or loss equals the frozen comparable replacement value for that booking. An authorization is not necessarily a charge; it may reduce available credit or funds, may expire, may be partially captured and may be released. An authorization is never a promise that future collection will succeed. 18.2 By confirming a booking you expressly authorize SpareRents to use an eligible saved payment method for amounts legitimately due under the accepted booking and these Terms, including rental, service fee, delivery and collection, overdue amounts, approved cleaning, approved damage and approved loss or non-return amounts. These charges may occur when you are not present, using the payment processor's saved-payment consent framework. 18.3 SpareRents never stores raw card numbers or security codes. We store only the payment processor's identifiers and necessary payment metadata. 18.4 Payment-method removal. While a rental, claim or unpaid obligation is financially unresolved you may not use SpareRents to leave your account with no valid required payment method. Use the replacement flow: add a replacement method, complete its setup successfully, make it the appropriate default, then remove the old method where permitted. Removing or canceling a card does not erase obligations that already exist. SpareRents cannot compel a bank to honor a future transaction. 19. ITEM-LOSS MONEY DECISIONS 19.1 An administrator separately controls the amount to collect from the renter and the amount to transfer to the lender. These amounts need not be equal. 19.2 Renter loss collection cannot exceed the allowed frozen replacement responsibility remaining for that booking. Lender loss reimbursement cannot exceed successfully collected, unallocated, case-specific loss funds. SpareRents does not use unrelated platform funds to silently make up a collection shortfall. 19.3 For every case, collected funds equal lender transfers plus renter refunds plus the remaining unallocated balance. Unallocated collected renter loss funds are not automatically Techtonic LLC revenue: an administrator may transfer a legitimate amount to the lender or refund an amount to the renter. A case cannot become financially settled while an unallocated balance remains or a related financial operation is in flight. 19.4 Techtonic LLC does not guarantee lender reimbursement from its own funds when collection from the renter fails. No lender protection program currently exists. 20. CHARGEBACKS AND PAYMENT DISPUTES 20.1 Nothing in these Terms prevents you from exercising lawful card-dispute rights. A chargeback does not by itself determine that the underlying contractual obligation was invalid. 20.2 We may provide booking evidence, consent evidence, payment records, communications, handoff evidence and claim records to payment processors and banks as appropriate. 20.3 We do not permanently ban a user merely for filing a chargeback. While a material dispute is pending we may restrict or suspend new rentals while we investigate, distinguishing a legitimate dispute from intentional abuse. Intentional chargeback fraud or abuse may lead to suspension, permanent ban and lawful recovery. 20.4 If a renter charge is reversed after the lender was paid, we open a post-settlement dispute review, may freeze related payouts, and preserve the right to lawful recovery from the lender where these Terms and payment rules allow. There is no double recovery. Where a legitimate repayment obligation exists, we record an itemized repayment balance for the lender and may recover it by reducing that lender's future payouts where legally permitted. We never reduce a payout below zero, never recover more than the outstanding balance, and always show the gross earnings, the amount repaid and the net payout, together with the reason and source rental. A manual repayment path remains available. Lenders do not provide a saved payment method, and SpareRents does not charge a lender's card. 21. RECOVERED ITEMS AFTER REIMBURSEMENT If an item reported lost is later recovered, an administrator determines the appropriate financial adjustment. A lender should not keep both the recovered item and full replacement reimbursement unless documented remaining economic loss justifies it, considering condition, overdue amounts, damage, whether the item was already replaced, fraud, and remaining economic loss. We may lawfully request repayment, reduce that lender's future payouts where legally permitted, suspend the account and pursue collection. There is no double recovery. 22. UNPAID AMOUNTS 22.1 Where a valid renter obligation remains unpaid we may, proportionately, suspend new rentals, make reasonable authorized payment attempts, send notice, use lawful collection, and permanently ban for serious intentional nonpayment or fraud. 22.2 Where a lender owes Techtonic LLC because of a legitimate reversal or recovery, we escalate reasonably: apply case-specific unsettled funds where lawful; reduce that lender's future payouts where legally permitted, with itemized notice showing gross earnings, the amount applied and the net payout; request repayment; suspend the lender; and use lawful collection or other remedies. We provide itemized notice. 23. FRAUD AND MISCONDUCT 23.1 We may suspend or permanently ban an account, including for a first severe violation, for conduct such as theft, intentional non-return, fraud, fabricated evidence, manipulated media, threats, harassment, payment fraud, deliberate nonpayment, unsafe listings, prohibited items, impersonation and security circumvention. We act on a reasonable determination, not absolute discretion. 23.2 Where intentional false evidence is suspected we preserve evidence, restrict the account where appropriate and investigate. If confirmed, the affected claim may be denied or reduced, a permanent ban may follow, and a law-enforcement referral may be made where reasonably warranted. 23.3 We may report suspected theft, serious fraud, identity misuse, intentional non-return and other potentially criminal conduct where there is a reasonable basis. Ordinary card declines and legitimate disputes are not treated as criminal conduct. 24. REVIEWS AND USER CONTENT 24.1 Reviews are user opinions based on genuine transactions. We may moderate or remove reviews for fake content, manipulation, harassment, irrelevance, threats, prohibited content, fraud or other policy violations, as described in the Review and Content Moderation Policy. We do not suppress reviews merely because they are negative. 24.2 A renter pickup no-show may result in an appropriate negative lender review, but no monetary no-show penalty. 24.3 You keep ownership of content you upload and grant SpareRents a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt and display it as needed to operate, secure and improve the marketplace, and to use it in claims, appeals, disputes, fraud prevention, safety and legal defense. 25. COMMUNICATIONS AND EVIDENCE RETENTION 25.1 We may retain and use relevant messages, support chats, contact attempts and case communications for claims, appeals, fraud prevention, chargebacks, safety, enforcement and legal defense. 25.2 We may retain photographs, videos, serial numbers, inspection records, handoff records, return evidence and payment records after a booking completes for these legitimate purposes. 25.3 Retention approach: ordinary closed booking evidence approximately 3 years; financial and accounting records longer where legally, tax or processor appropriate, potentially around 7 years; active claims, disputes, fraud investigations, litigation and legal holds until resolution plus any required period. Because legal obligations vary we do not promise exact deletion dates. We minimize government-ID data held directly by SpareRents. 26. ACCOUNT CLOSURE You may request deletion of your account. We may delay or limit deletion while legitimately necessary for an active rental, an unpaid balance, an open claim, a chargeback, a fraud or safety investigation, accounting and tax, a legal hold, anticipated litigation or other legal obligations. Closure does not erase obligations that already arose. Once legitimate retention needs expire we delete or de-identify your data as required. Your other rights are described in the Privacy Policy. 27. OFF-PLATFORM CIRCUMVENTION For 12 months after a renter and lender first connect through SpareRents, you may not intentionally move a substantially related rental off-platform for the purpose of avoiding SpareRents fees, payment controls, evidence requirements, claims procedures or safety protections. This does not restrict unrelated private dealings. Off-platform transactions receive no SpareRents protections unless we expressly state otherwise. 28. CHANGES TO THE SERVICE Material changes to these Terms apply prospectively, with fresh acceptance for future bookings where appropriate; we do not retroactively change the financial rules of a confirmed booking. Techtonic LLC may suspend, change or discontinue SpareRents, and will wind down existing obligations properly, including active rentals, refunds, payouts, claims, appeals and required record retention. 29. COPYRIGHT AND TAKEDOWNS Send copyright notices to djays1618@gmail.com with the material identified, your contact information, a good-faith statement, and a statement under penalty of perjury that you are authorized to act. We remove or disable infringing material and may terminate repeat infringers. DMCA DESIGNATED AGENT REGISTERED: NO. Techtonic LLC has not yet registered a designated agent with the U.S. Copyright Office directory, and we do not represent that registration is complete. 30. NO INSURANCE SpareRents is not an insurer and does not provide insurance. Neither the payment authorization nor the claims process is insurance. Techtonic LLC does not currently provide a general lender reimbursement guarantee. 31. DISCLAIMERS The marketplace is provided "as is" and "as available" without warranties of any kind except those that cannot lawfully be disclaimed. We disclaim implied warranties of merchantability, fitness for a particular purpose, title and non-infringement to the extent permitted by law. Legally non-waivable warranties and consumer rights are preserved. 32. LIMITATION OF LIABILITY 32.1 To the maximum extent permitted by law, and subject to rights that cannot lawfully be waived, Techtonic LLC's total direct-damages liability to a user is limited to the greater of $100 or the SpareRents platform and service fees actually paid by that user in the 12 months before the event giving rise to the claim. "Platform and service fees" means Techtonic LLC's own fees only. It does not include pass-through or refundable funds such as lender rental proceeds, damage or loss collections, delivery or collection amounts belonging to lenders, taxes, refunds, or temporary payment authorizations. 32.2 To the maximum extent permitted by law we are not liable for lost profits, lost rental income, business interruption, loss of use, lost opportunities, loss of goodwill, or indirect, incidental, special, exemplary, punitive or consequential damages. 32.3 Nothing in this section limits liability that cannot lawfully be limited, including liability for fraud or willful misconduct. 33. INDEMNITY You will indemnify and hold harmless Techtonic LLC and its members, officers and staff from third-party claims, damages and reasonable expenses arising from your unlawful listing or item, infringement, misuse, violation of law, intentional misconduct, fraudulent evidence, or material violation of these Terms. This does not require indemnity for Techtonic LLC's own conduct where such indemnity is prohibited by law. 34. GOVERNING LAW, VENUE AND DISPUTES 34.1 These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-laws rules, subject to mandatory consumer protections of your home jurisdiction that cannot be waived. 34.3 Venue. Disputes are brought in the appropriate Maryland state or federal courts, subject to applicable mandatory law, including any non-waivable right you have to bring a claim where you live or in small-claims court. 34.2 Arbitration: none. There is no arbitration agreement and no class-action waiver. You are not required to arbitrate any dispute with SpareRents. If SpareRents ever adopts arbitration it would apply only under a future version you are asked to accept. 35. ELECTRONIC COMMUNICATIONS AND NOTICES You consent to receive contracts, disclosures, notices and records electronically through the SpareRents application and the email address on your account. Notices to SpareRents go to djays1618@gmail.com. SpareRents does not currently publish a business mailing address; email is the operative notice channel, except where law requires otherwise. 36. PRIVACY The Privacy Policy explains what we collect and how we use it, including booking evidence, communications, payment metadata, fraud-prevention records, booking consent records and claim information. 37. GENERAL These Terms, the incorporated policies and your accepted booking terms are the entire agreement about the marketplace. If a provision is unenforceable the rest remains in effect. We may assign these Terms in connection with a business transfer. Failure to enforce a provision is not a waiver. There is no third-party beneficiary. Section headings are for convenience. 38. BETA STATUS AND WHAT WE DO NOT CLAIM SpareRents is not an insurer and provides no insurance. Techtonic LLC does not guarantee that a lender will be reimbursed. No lawyer has reviewed these Terms. Techtonic LLC has not registered a DMCA designated agent with the U.S. Copyright Office. SpareRents does not send marketing text messages or marketing email. SpareRents does not charge a lender's payment card. SpareRents does not calculate, collect or remit sales, rental or income taxes for users; you are responsible for your own tax obligations. Features and marketplace availability may change prospectively during the beta.